Terms of Service
Cloud & AI Infrastructure

By accessing or using SyncCloud AI ("Platform"), including our Cloud Hosting, VPS servers, Domain Registration, Enterprise VPN, and AI Multi-Cloud Sync services, you agree to be bound by these Terms of Service. If you do not agree to all terms and conditions, you must discontinue use of our services immediately.

Users are granted administrative or root access depending on the selected plan. You are strictly prohibited from using our cloud infrastructure for unauthorized port scanning, cryptocurrency mining without dedicated CPU agreements, launching DDoS attacks, hosting malicious software, or violating international copyright laws.

• 99.99% Uptime SLA: We guarantee enterprise uptime for all Pro and Business hosting tiers.
• Resource Allocation: VPS resources (CPU, RAM, NVMe storage) are dedicated as specified in your subscription plan.
• Automated Snapshots: While daily/weekly AI backups are provided, users remain responsible for maintaining off-site backups of critical data.

Domain registrations are subject to ICANN regulations and the respective Registry rules (e.g., .com, .ai, .io). Domain renewal fees must be settled prior to expiration to prevent domain loss. Our Enterprise VPN operates under a strict Zero-Log network policy; however, users must not use the VPN network to facilitate illegal cyber activities.

We offer a 14-day free trial for eligible services. After the trial period, subscriptions are billed automatically on a monthly or annual basis. You may cancel your subscription at any time from your dashboard. Refunds are governed by our 30-day money-back guarantee for shared hosting plans.